Ordering and Payment
Buying Après Vélo product is easy and convenient. Orders can be placed online for delivery from our packing temple in Sydney. We deliver Australia wide as well as to North America, Europe and most international destinations. Orders are processed in one of the following currencies: AUD$, US$, Euro € or UK £. The currency is based upon the billing address. Après Vélo products can also be purchased from selected retail partners
Secure Payment Processing
All payments made on the Après Vélo website are encrypted using secure technology and your card details are not retained or visible to Après Vélo employees.
Après Vélo accepts the following payment cards and Paypal
Please note that American Express only accepts payment for orders on our website from Australian Cardholders.
Mastercard, Visa, American Express, or Paypal
Discount Codes/Promotional Codes and Gift Vouchers
If you are using a discount code please enter it in the discount code box at checkout. The discount will automatically be calculated. You can only use one discount code per order.
If you are using a promotional code please enter it in the promotional code box at checkout. The promotion will automatically be included as part of your order. You can only use one promotional code per order.
If you have received a gift voucher code please enter in the gift voucher box at checkout and it will automatically calculate the final price.
If you purchase a gift voucher, please not that they are non refundable and are treated like cash. Keep your code safe as it is like cash and cannot be re-issued.
Errors and Omissions
In the case of errors or omissions on the website Après Vélo reserve the right to refund part or all of your order prior to the goods being dispatched.
Après Vélo reserve the right to cancel any order if the product is no longer available. No compensation will be paid in such cases but customers will be notified and reimbursed for the full cost of the order.
Every care has been taken to ensure that the descriptions and specifications of Après Vélo products are correct. The colours shown on the website are a close representation, but slight variations in the actual product colours may occur due to different screen resolutions and browsers.
You will receive an email to confirm successful payment. If you have a problem processing your payment online or are not certain if your payment was successful please email customer service at firstname.lastname@example.org
Prices are quoted in AUD$ / US$ / Euro € / UK Sterling £.
Local import duties may be payable by the recipient on receipt of the order.
The shipping fees DO NOT include VAT and any other customs charges that you may (or may not) incur, should your order be processed by an overly curious customs agent. Whether or not a shipment is assessed is determined by Customs and something we are unable to predict or control. Taxes and duties are calculated based upon the value of the order and whether it falls outside of the tax free threshold.
Amending or Cancelling an Order
If you would like to amend your order, please email customer service at email@example.com.